and enjoy a dinner, bed and breakfast deal on your Chester & Area short break . Escape from it all and treat yourself to one of our two night Dinner Deals in Chester . Best Western Crewe Arms Hotel (2 Night Offer & 1 Night Dinner) - Hotel.
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Hotels in Cheshire
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Regions Select a location. Northern England. Midlands and East Anglia. Greeted at reception by welcoming staff and a hot cookie. They offer you newspapers for the morning and a reservation for dinner. The room was clean and modern with a comfy King Size bed. You can even listen to the TV in the bathroom. We went to use the spa and the staff were very helpful.
It was fairly busy but there's plenty to choose from. You can use the sauna, jacuzzi, steam room and swimming pool and stay there until it closes a 10pm. They provide you with a towel so no need to take one. I wasn't sure what dinner would be like, because when I booked on the Doubletree website, there were no details available. I thought it might have only been a main course, but I was wrong. We chose the three course menu, and I have to say the food was excellent.
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It was well presented, tasted fabulous and was of a very high standard. The staff in the Brasserie were excellent too. The breakfast was also in the brasserie and it was self service. They had lots to choose from, cereals, continental cheeses, ham, bacon, sausage and all the usual extras They had lots to choose from, cereals, continental cheeses, ham, bacon, sausage and all the usual extras you get with a full English breakfast.
Again it was of a very high standard. I would recommend staying at this hotel. Thank you for your kind comments following your recent stay. I am pleased that you were able to use our spa facilities and also dine on our Brasserie restaurant. We look forward to welcoming you back in the near future Kind regards Peter Hendry. We had stayed at this hotel many years ago and really enjoyed our visit.
Having also read reviews on Trip advisor we had great expectations. Granted we had a late booking but on arrival even though I had advised that I was disabled we were given a room pretty much at the furthest point of the hotel. Ok a warm cookie on arrival -but this does not make up for not being able to eat in either restaurant as they were fully booked. I had been unable to book this as on the website there is no menu and as I have a specialised diet I have to check first to ensure there is something I can tolerate. So we then had to go out to eat and again another problem. The carpark has lots of disabled spaces but at least half of these were being used by cars not displaying blue badges.
I assume the hotel does not bother to check this. Our night's sleep was not the best as the bed had a very uncomfortable undersheet-very rucked and ill ftting. Breakfast the next morning was a total disaster. I plated a cooked breakfast which I found to be cold. I returned it ,the staff replaced all the food on the buffet so it was warmer.
When it was returned to me it was no warmer so I returned it again and asked to speak to the Manager.
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He told me he had checked the temperature and it was OK-which by then it probably was as it had been replaced. His attitude was dreadful- I was the only one who had a problem so it didnt matter, although he did eventually apologise. All in all we were very disappointed and fail to see why this hotel has such a good reputation.
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I did ask to be contacted by a Manager to discuss this but 48hours later I am still waiting. It disapoints me to read your comments from your recent stay. Please feel free to contact me directly on p. Stayed on a sat night in a suite with husband and daughter. Lovely and clean, good size bed which was comfy. Daughter on sofa bed which she said was fine.
Asked for extra tea and milk which reception supplied promptly. Only fault not with hotel but with other guests shouting on the way to their rooms at 3am wish hotels would ask guests when they leave the bar to keep the noise down! Used pool and spa pool free of charge with your room was brilliant got quite busy though but adults only allowed at certain times to allow for a bit of peace!
Had a fab time I'm very fussy but could not fault the hotel breakfast also very good def recommend. Thank you for your positive review following your recent stay. I am pleased to see you managed to use our spa facilities.
Kind regards Peter Hendry. I can't say enough good things.
My partner and I stayed here from 1st to 3rd Jan The hotel was beautiful, the spa the best we've been to and every member of staff we encountered went out of their way to be helpful. The location is excellent too.